About Us
ENOUGH IS ENOUGH!
Don’t let an uncertified, unqualified, so-called “geek” continue to overcharge you for what they call “service”. Don’t continue to put up with arrogant attitudes, unanswered messages, vague explanations, misinformation, mysterious bills and waiting for days for a return call… it’s time to say “Enough is ENOUGH!”
Instead, let Craig Computers do the job right the first time and everytime! Craig Computers is a “Locally Owned and Operated” computer services company. We are extremely customer service oriented. With our knowledge, experience and certified skill, along with our desire to provide superior customer support, we are ready to take care of your computer network and information systems.
First class service right here in Eldon and the Lake of the Ozarks area!
Service Beyond Your Expectations…
From the simple task of configuring a safe and reliable Internet-enabled home computer to complex information system on the company network, Craig Computers has the certified expertise to handle the job quickly and correctly each and every time.
Let Craig Computers show you how to SAFELY implement open source software solutions that will save you bundles of money year after year.
Seven Things We Do Better!
- We’ll Respond Within 60-Minutes or Less – Guaranteed. When you call us with a problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less (during business hours) by an experienced technician who can help. After-hours services (review rates schedule for after-hours rates) are responded to within four hours.
- Lightning Fast Repairs. You should not have to wait around all day for your repairs. We understand how important your computer network is to you; that is why we offer fast turn-around and remote support services. Using the latest in secure remote access technologies, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
- No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
- 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
- No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
- All Projects Completed On Time and On Budget – Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
- Accurate Billing – Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.
Qualifications
Craig Computers has over 20 years of experience. Over those years, our skills have been honed building thousands of computer systems, networks and other information systems using both custom built and properly configured customized-off-the-shelve (COTS) solutions. Qualifications are vital… you wouldn’t dare trust your vital systems to someone that wasn’t qualified and authorized to do so.
Certifications include Microsoft’s MCSE, MCP+I (Internet) and MCP-SBS (Small Business Specialist); CompTIAs’ A+ and Network+; Novell’s CNA and CNE; FileNET’s FCP; IBM’s AS/400 PSOC; Cisco’s CCNA; Dell’s DCSNP, DCSE and WPD; and Compaq’s APS.
With our Project Management and Business Process Management experience, Craig Computers knows how to responsibly manage and apply technology so you gain efficiency and positively affect your bottom line. From asset management to system development life cycle; from planning the plan through implementation and deployment.
Count on Craig Computers to get IT done right everytime!
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